This is always a wonderful time of the year for me as I
enjoy my Christmas season by taking some time off from work to relax and enjoy
the holidays with my family. We do a little traveling, spend time with
relatives and simply enjoy some of the pleasures of life that God has so
graciously bestowed upon us.
In years past I simply shut down Pipestud.com for the holidays, but now, with an eCommerce site in operation, I have decided to keep Pipestud’s Consignment Shop open so that my customers may continue to make purchases even though I will be away. Although new product will not be added until January 1st, please feel free to place an order if you see something you would like to purchase. I will be back on December 26th and will immediately begin fulfilling any orders received right on through the New Year’s Sale and beyond as it will be business as usual. So, while there may be a slight delay in shipping your orders prior to December 26th, the delay will be short lived.
Thanks again to all of my great customers for your many
years of loyal support and my prayer is that this holiday season is a blessed
one for you and your families!
There is nothing more gratifying than getting to work in the mornings and finding multiple emails in my inbox that are complimentary of the new and improved pipestud.com – even when mentioning things that they think would be website improvements. So, I first want to thank all of my loyal customers (many of whom have been with me since the launching of Pipestud’s Consignment Shop back in late 2006), and also to thank you for some really terrific suggestions over the past couple of weeks that have helped improve the site layout and functionality.
An example of improvements made due to input by some of you included better navigation, increasing the number of products on each page and what I discovered to be very important to a lot of you; having a “Sold Out” sign on the photo page prior to click through of any tobacco tins that were no longer available. I hate to admit it, but I didn’t think that was going to be an issue when Tech Support asked if I wanted it… and I turned down the offer – GULP!
You are my loyal customers and I can’t say strongly enough that your concerns are my concerns. If anyone ever has an issue with the site please feel free to email me at email@example.com. And if it is a complicated technical question, I am not the person you want to email as just figuring out how to turn on a computer or mobile device can be a challenge for me. So, those kinds of emails need to be sent directly to my awesome Tech Support team leader, a gentleman named Andrew who not only is a tech-wizard, but wants to be of service and I am sure will be able to address your issues quickly. He can be reached at firstname.lastname@example.org.
Opening day of the new Pipestud’s Consignment Shop this past weekend was a huge success thanks to all of you! Also, thanks to everyone who took the time to send me feedback and suggestions. The launching of a new website, especially transitioning from a manually run store to an eCommerce one, can be difficult. But from what you all have been telling me, it’s been a success!
A couple of issues did crop up that my tech team has since fixed, for example –
- Unable to access cart from mobile browser (woops, that’s kind of important isn’t it?)
- Showing products as out-of-stock without having to click on them (already done, too)
Currently the focus is to make the mobile browsing experience easier and continue rolling out new product categories, like Drugstore Tins. I have had a lot of emails inquiring about the return of the popular “Drugstore Tins”page. Rest assured that I will be posting Drugstore Tins that will be available for purchase very soon. But at the moment I still have a large inventory of product from consignors that I am getting up on the site as I play catch up from the down time while the website was being rebuilt. Once I get caught up, the Drugstore Tins page as well as other really nice bells and whistles will be added – so stay tuned!
Please e-mail email@example.com
if you run into any technical issues or have an idea of a way to improve the site. For all other inquires, I’m always here for you and can quickly be reached at My New Email address
My previous aol.com e-mail address is no longer being monitored. That’s it for now, Happy Holidays everyone!
Oh and by the way, this blog was already sent to my First Responders group.. but it also included some super secret awesome information about an upcoming event. So if you aren’t already a member, you might want to sign up so you don’t miss out on any future events. ;-P
As I’m sure you can see, there have been some major changes to my website – namely I turned it into an automated shop; there’s a shopping cart and everything! So say goodbye to sending me e-mails when you see something you want and hoping you got your order in fast enough to pick up your coveted item. And no more guessing or waiting hours for an invoice. Inventory is up to the second accurate.
Comments, suggestions or just want to express your outrage and anger at the changes; feel free to e-mail me (at my fancy new e-mail address) firstname.lastname@example.org, and I promise to respond quickly!